Privacy Policy

Last updated: October 18, 2025

Introduction

Restaurant Supplies Direct ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and shipping address
  • Payment information (processed securely through our payment providers)
  • Account credentials when you create an account
  • Communications you send to us
  • Information about your orders and preferences

We also automatically collect certain information when you visit our site, including IP address, browser type, device information, pages viewed, and interaction data.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers who help us operate our business (shipping, payment processing, email services)
  • Shure Hospitality Wholesale, our parent company and fulfillment partner
  • Law enforcement or regulatory authorities when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Opt out of marketing communications
  • Data portability

To exercise these rights, contact us at info@restaurantsuppliesdirect.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@restaurantsuppliesdirect.com
  • Phone: (310) 243-6757
  • Address: Los Angeles, CA